Privacy Policy
Last updated: 28 October 2025 Essence Pro (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website
https://essencepro.com.au (“Site”) or engage our services.
1. Information We Collect
We collect personal and non-personal information to provide our services effectively.
Personal InformationWe may collect:
Name and contact details (email, phone number)
Company or organisation name
Service enquiry details
Any other information you choose to provide (e.g., through web forms or email)
Automatically Collected InformationWhen you visit our Site, we may automatically collect:w
IP address, browser type, and device details
Pages visited, time spent, and referral source
Cookie and analytics data
This helps us improve user experience and website performance.
2. How We Use Your Information
We may use collected information to:
Respond to enquiries or provide quotes
Deliver and manage our services
Improve website functionality and service offerings
Send service updates or promotional material (if consented)
Comply with legal and regulatory obligations
We do
not sell, rent, or lease your information to third parties.
3. Cookies and Analytics
We use cookies and similar technologies to enhance user experience and analyse site traffic.
You can disable cookies via your browser settings, though some features may not function correctly.
We also use Google Analytics to understand user activity on our Site. This data is aggregated and does not personally identify you.
4. Sharing of Information
We may share information with:
Service providers who assist with hosting, analytics, or communication (bound by confidentiality)Regulatory or legal authorities if required by law
Successors in the event of a business sale or transfer
We ensure all third parties handle personal data responsibly and securely.
5. Data Security
We take reasonable steps to safeguard your personal information from misuse, loss, unauthorised access, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of inaccurate information
Withdraw consent for marketing communications Lodge a complaint with the
Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
For more information, visit
www.oaic.gov.au.
7. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.
Please review their privacy policies when visiting external sites.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
By continuing to use our Site, you agree to the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
EssenceProEmail:
office@essencepro.com.auWebsite:
https://essencepro.com.auLocation: Melbourne, VIC, Australia
